Operated by SAKOONSAY TRADERS (PRIVATE) LIMITED
We offer a 7-day return request period. Customers must contact us within 7 days of receiving their order to request a return.
To qualify for a return, the product must be in the same condition as received, with its original accessories, packaging where applicable, and proof of purchase.
All returns require prior approval. Please do not send products back without contacting us first.
If you receive a damaged, defective or incorrect product, please contact us promptly with your order details and photographs so we can review the issue and arrange an appropriate resolution.
Custom orders, special-order products, gift cards and clearance or final-sale items may not qualify for change-of-mind returns, subject to applicable consumer protection laws.
Once an approved return is received and inspected, we will notify you of the refund decision.
Approved refunds will normally be processed within 10 business days. Additional processing time may be required by payment providers.
Exchanges are subject to product availability and return eligibility. Please contact us before requesting an exchange.
Return shipping arrangements and any applicable charges will be confirmed when your return request is reviewed.
Return Shipping Charges
Customers are responsible for arranging and paying return shipping charges. Return shipping costs are non-refundable unless otherwise agreed by SakoonSay Gaming Store or required by applicable law.
For damaged, defective, or incorrect products, please contact us before arranging a return so we can determine the appropriate resolution.
SakoonSay Gaming Store
SAKOONSAY TRADERS (PRIVATE) LIMITED
Shop No. 2, 3, 4, First Floor
Haram City Plaza, Faisalabad, Pakistan
Email: sakoonsaycom@gmail.com
Website: https://sakoonsay.com
This policy does not limit any rights customers may have under applicable consumer protection laws.